Post details: Virgin is inept.

Virgin is inept.

posted by ben on 09.06.11 at 11:01, null, null, London, Leave a comment Permalink

Virgin media disconnected my brand new fiber line for non-payment of my bill after 1 day of connectivity. My bill wasn't paid because Virgin put a "credit limit" on the account. This limit prevented them from taking the connection fee out of my bank account, despite the bank account itself having plenty of money. Now my access is going to be down for a day.

I pay for the downtime as well, since in their view this is my fault. You know, for being a foreigner.

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